Customer Related Product FAQ

Are products sold on Vettons app guaranteed to be 100% authentic?
Yes. All our products are guaranteed 100% authenticity before any items are listed on the app. We maintain a strict vetting, validation and adherence sellin...
Fri, 28 May, 2021 at 4:33 PM
How do we categorise your product pricing?
Our bulk purchasing power gives us more leverage in price negotiations with our merchant. Therefore, we are able to offer you great products with great disc...
Fri, 28 May, 2021 at 4:34 PM
What should I do if I want to know more about the product? Can I ask the merchant/store directly?
Our Customer Support team is available via Live Chat. They would be able to assist you with all product related enquiries. They don't bite!      
Mon, 31 May, 2021 at 12:57 PM
What if the product I receive appears to be different from the description?
We select images that we hope most accurately reflects the colour and shape of the products alongside the product specs. Depending on your screen resolution...
Fri, 28 May, 2021 at 4:34 PM