Customer Related Refund FAQ

How long will it take to receive my refund?
Your refund will be issued within 10-14 working days after the merchant has received and checked the returned item(s).
Fri, 28 May, 2021 at 5:08 PM
Can the refund be processed to a different bank account?
No, all refund amounts will be transferred back to the original payment method.
Fri, 28 May, 2021 at 5:08 PM
I have a dispute with the refund calculation, how can Vettons assist me?
You may chat with us by clicking the Live Chat window, or alternatively, you may also email us at or reach out on Social Med...
Fri, 28 May, 2021 at 5:08 PM