Step 1: Open the Vettons app and go to 'Active Orders'. Select the shipment number along with the item and click on 'Return Product'. 

Step 2: Click on 'refund method' and do indicate your 'bank account details accordingly 

Step 3: Do indicate the reason for return and attach any supporting images for merchant's reference, along with your bank details. Click 'submit' and the request will be forwarded to the merchant.


Step 4: Once the merchant has reviewed and accepted your return (subject to approval), please pack all item(s) in their original packaging and click 'ready to return'. 

Step 5: A return slip will be generated for you to print and attach on the package. Our delivery partner will contact you with the pickup arrangement.